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What you need before you use Outlook 2007 Mobile Service

  1. Outlook 2007 installed
  2. An account with Bulletin.Net, and a subscription to our OMS service.
    • To open an account and subscribe to our OMS service, click here.
      New accounts receive 10 free messages so you can trial the service Risk Free.
    • If you already have an account but have forgotten the password, click here.
  3. Available funds or bundle messages on your Bulletin.Net account. To access your account, login in here.

Activate Text Messaging in Outlook 2007

To configure Outlook Mobile Service within Outlook 2007, either use the Quick Activation OMS link or follow the instructions below.

Quick Activation

OMS Quick Activation link

The web service address you need is https://outlooktxt.bulletin.net/oms/omsservice.asmx. You will also need your Bulletin.net credentials.

a) You will be asked if you want to add a service to Microsoft Outlook 2007. Click "Yes".
This will open the Text Message "Account Settings" window in your Microsoft Outlook.
b) Input your Bulletin Logon User ID and Password, which we sent to your mobile phone by Text Message.
c) Make sure "remember password" is ticked.
d) Test Account Settings to ensure that you have entered them correctly.
e) Save your settings by clicking "OK".

If your Microsoft Outlook 2007 was open when you completed these steps, you will need to fully close it by selecting "File" on the main menu and "Exit" and re-open before Text Messaging is activated.

NOTE: In some cases the computer may need to be re-started.

Manual Set Up.

a) On the Microsoft Outlook menu bar, select "Tools"
b) Click on "Account Settings"
c) Click on "New" (in the "Account Settings" / "Email Accounts" window).
d) Click on the "Other" button (which will highlight "Outlook Mobile Service Text Messaging")
e) Click "Next".

a) Type or copy this 'URL' link into the Web Service Address: https://outlooktxt.bulletin.net/oms/omsservice.asmx
b) Input your Bulletin User ID and Password, which we sent to your mobile phone by Text Message.
c) Make sure "remember password" is ticked.
d) Test Account Settings to ensure that you have entered them correctly.
e) Save your settings by clicking "OK".

You will need to close Outlook 2007 by selecting "File" on the main menu and "Exit" and re-open before Text Messaging is activated.

NOTE: In some cases the computer may need to be re-started.

Send a Text Message via Outlook 2007

Send a Text Message

a) On the main Outlook menu, click on the small arrow next to the "New" tab.
b) Click on "Text Message"
If "Text Message" has not appeared on this menu list, close down Outlook fully by clicking "File" and "Exit".
In some cases the computer may need to be re-started before "Text Message" appears.
c) In the Text Message window, input the recipient's mobile phone number in international format.
Examples: 18588123169 (for a USA number) & 442079692712 (for a UK number). Do NOT include a + sign before the number.
d) Or select recipients from your Outlook Address Book. You can send up to 10 recipients per message.
e) After you have typed your message, Click Send.

Select Individuals and groups you want to text message

You can send your Text Messages to one or more people:

a) Type in mobile phone numbers - in international format.
b) Or select from your Outlook Contacts by clicking on "Address Book".
c) Your individual and groups will appear in this Mobile Contacts window.

Automatically identify that the text message is from you at the start of every message

From within Outlook 2007
Why is this smart to do?

  • The recipients of text messages from computers will see those messages arrive from unfamiliar phone numbers.
  • This is because computer's are not assigned individual phone numbers.
  • But the automatic "signature" feature enables you to be sure all your messages start by identifying you as the sender.

    a) On the main Outlook menu click Tools
    b) Select "Options"
    c) Click on the "Mail Format" tab
    d) Click "Signatures".

On the E-mail Signature tab create the signature id for your text messages:

a) Click on the "New" tab, and in the pop-up box that appears create a name for your text message signature (e.g. "TXT ID") and click "OK" to close the pop-up.
b) In the box underneath "Edit signature", type the signature you wish to appear (e.g. "From:" and your email address or your name and "via pc").
c) Click "Save".
d) In the box next to "E-mail account", click the arrow tab and you will then see your Bulletin Text messaging /Outlook Mobile Service account. Click to select it.
e) In the box next to "New Messages", click the arrow tab and you will then see the name you gave to your text message signature option. Click to select it.
f) Click "OK" to save and activate your text message signature selection.

When you open your text message window it will now automatically have your identifier:

Set and preview the maximum number of text messages you want to send each time

Text Messages have a maximum of 160 characters. You can send longer messages, but they will be sent divided into two separate Text Messages:

a) You can see how much of your message fits into a single Text Message by clicking on "Preview Pane" in the menu bar.
b) The "Preview" box shows how much of your message will be included in each Text Message that is sent.
c) You can set your maximum Text Messages by clicking on "Maximum Messages".

Forward your emails as text messages

You can forward on an email to someone else as Text Message very easily.

a) Open the Email you wish to forward and click on the little arrow underneath the "Forward" icon.
b) Then click on "Forward as a Text Message".
c) Your Text Message Window will open with the contents of the email already included. Input or select the recipients mobile phone numbers and click send.

Schedule text messages to be sent later

You can schedule to send your Text Messages at a set time:

a) Click the box to the left of "Schedule Send" on the menu bar.
b) You will see a "Scheduling" bar appears underneath the "To" box. Select your date and time you want the message to be delivered.

Replies

Replies to your Text Messages arrive in your Outlook Email Inbox (the Email address you selected in your Bulletin.net account).

Retrieve, View and File your Text Messages along with your Emails.

Get alerted by text message that important emails have arrived

Note: You must be logged on to your email account for this function to operate.

Need to know immediately that an email has arrived from some people? Never want to miss an important email? Outlook enables you to get Text Message alerts to let you know important emails have arrived.

You simply select the people or subjects that you want to be alerted about. A copy of the email will then also be forwarded to your mobile phone as a text message. The start of the email will appear in the text message, up to 160 characters just like a normal text message. This is typically more than enough to know what the message is about. You can elect to get more of the email message by breaking it into a series of text messages if you wish.

a) On the main Outlook menu bar, select "Tools"
b) Click on "Options".
c) Select the "Preferences" tab
d) Click on "Notifications".

The "Outlook Mobile Notification" window will be opened.

a) In the box next to "Forward to mobile numbers", input your mobile number.
b) Click the box next to "Forward messages" to confirm.
c) Select the people you want to be alerted that their email has arrived. Click on the "Select" button to open your Contacts address book. Select Individuals or groups and click "OK".
d) Type in words which if they appear in the "subject" of your emails will be sent to your mobile phone.
e) Click "Apply" and then click "OK".

You can also receive more than the first 160 characters of your emails. Elect to have more of each email's content delivered by receiving further text messages (160 characters per text message).

On the menu bar, select "Tools" and click on "Options".
In the "Preferences" window, click on "Mobile Options" and the window will open.
a) Select the number of Text Messages per email you wish to receive and click "OK".

Get text message reminders of your Outlook calendar meetings

Note: You must be logged on to your email account for this function to operate.

Never miss an important event by getting Text Message alerts to remind you about your upcoming Outlook Calendar schedule.

On the menu bar, select "Tools" and click on "Options". In the "Preferences" window:

a) Tick the "Default Reminder" box to request notifications and reminders (note this also delivers them as pop-ups in your Outlook).
b) Select how far in advance you wish to be reminded.
c) Click on "Notifications".

The "Outlook Mobile Notification" window below will be opened.

a) In the box next to "Send to mobile numbers," input your mobile number.
b) Click the box to confirm you want to receive your reminders on your mobile phone.
c) You can also receive text message reminders of some or all of your following day's schedule. Tick the box next to "Send next day's schedule" and then select how and when you wish that to be sent.
d) Click "Apply" and then click "OK".

Outlook Mobile Service - Web Console

Bulletin TXT Outlook 2007 Mobile Service - Web Console

The Web Console for the Outlook 2007 Mobile Service (OMS) provides a way to review messages that have been sent and received using the server and to add additional users to and account.

Features

  • Review all messages sent and received from Outlook 2007. This includes replies sent from the receiving mobile phone which are sent to your registered email address.
  • Create and manage additional email user accounts. These new linked email accounts can send and receive messages, but the per message billing is deducted form the main (master) account.
  • View messages for by date range
  • View messages for an individual mail account.
  • View account message usage statistics.

Accessing the OMS Web Console

To access the OMS Web Console follow this link (http://outlooktxt.bulletin.net/console) or enter the full URL in your browser address bar.

To login use the same user name and password that you use for accessing the OMS server itself from within Outlook 2007. You will have received your username and password when you first signed up for the OMS service.

Navigating Around the OMS Web Console

Accessing individual screens within the web console is accomplished by using the menu bar of the left of the web console. Each menu item is listed under a section header. To access a screen simply select the desired menu option and the screen will appear. If you have not already logged into the web console you will be first promoted to do so.

More Help

Logging In

To access the OMS web console you first will need to login with the username and password received when the original OMS account was created. This account is referred to as the master account.

Viewing Your Messages

Messages sent from any OMS account (master or a linked email account) can be view form this screen. The screen defaults to showing messages from the master account only. This can be changed by selecting the desired email account to view form the drop down menu option labeled 'Messages For' and then selecting the View... link. This will refresh the display with the messages for that user.

The web console will show up to 100 messages at a time divided in to pages of 10 per page. The extra pages beyond one can be view by navigating with the next and previous page links or by selecting the page number from the list of available pages of messages at the bottom of the screen.

Note: All messages both outgoing (to a mobile) and incoming (from a mobile) are displayed in date order. To view only incoming or outgoing use the 'sent only' or 'received only' menu options. To view messages by a specific date range use the 'View By Date' menu option

To view a specific message click on the message text link (highlighted as a URL link). This will display the full message in a new screen.

The status column of the message list displays the current state of the message. This state can change if the message is delivered or discovered to be undeliverable during the process of view it.

Message status are indicated by color, but also displayed in full in the message detail screen.

  • Blue: Message has been successful sent but not yet acknowledged as received by the mobile. Note: Some mobile networks do not notify when the mobile receives the message so some messages will stay blue even if they have been received. This is true of email replies as well.
  • Green: Message has been sent and received by the mobile.
  • Red: The message has not been sent. This usually indicates some problem with the destination mobile phone number.
  • Grey: The status is currently indeterminable.

Adding A New Email Account

Additional email only account can be created to allow multiple users to share one OMS billing account. Only the master account can create or remove new email accounts.

A list of active email users linked to the master account can be viewed by selected the 'View All' option fro the menu bar. Selecting this option will present a list of email accounts as shown in this screenshot.

When creating a new email account and unique username and password must be supplied. These credentials are used to configure the OMS service within Outlook. Refer to the manual setup section for information on how to do this.

Each email account requires a email address to be entered. This email address is the destination for all replies sent from the mobile. Mobiles can only replies to messages that are sent.It is not possible for a mobile to originate a new message to a OMS user.

The mobile number for an email user is optional, it is only mandatory for the master account. user.

Changing Your Details

Some details of the master account such as the the password, email address and mobile number can be changed using the Account Details screen.

Enter the new value for the field and select the save button to confirm the changes. The changes are store and will take effect immediately so if you have changes your password ensure that your Outlook 2007 OMS settings are updated at the same time.

Outlook Mobile Service FAQ

Bulletin TXT Outlook 2007 - FAQ


Where's the User Guide?

The Bulletin TXT Outlook 2007 User Guide can be found here.


What's the web service address for OMS?

The web service address for OMS is https://outlooktxt.bulletin.net/oms/omsservice.asmx


I'm replying to messages, but they are not being delivered to the recipient

Microsoft Outlook Mobile Services are specific to Outlook 2007 and later. Replying to a message from a non-Outlook email client means the message will not be delivered to the recipient. The reply must come from Outlook 2007 or later.

Further, if you send a message, receive a reply and then reply to the reply, the message will not be delivered. This is a limitation of the Microsoft Outlook Mobile Service. Rather than replying to a reply, you will need to send a new message to the recipient.


My text messages won't send or aren't received.

  • Make sure the recipient's mobile number is entered in International Format. All Bulletin.net products and services require recipient numbers in International Format. You may need to update your contact details accordingly.
  • Ensure your credentials and the Outlook Mobile Service address are entered correctly. See here for more detail.
  • Make sure you are specifying a new text message, not a new email. Clicking the New button will create a new email by default. You need to specify a new text message. See here for more detail.


I don't see the Text Message option in the New menu.

  • This option will only be visible if you have correctly configured Outlook Mobile Service. See here for more detail.
  • If the service has been confgured correctly and you still can't see the Text Message option in the New menu, Mobile Service may have been disabled through a system policy. You will need to check that the Outlook Mobile Service is an active add-in in the Outlook Trust Centre. In Outlook, go to the Tools menu and select Trust Center. Then select Add-ins and make sure that Microsoft Outlook Mobile Service is in the Active Application list. If it's not there, click the Go button to manage your COM Add-ins and activate it.


There is no body in the reply messages I'm receiving.

  • This is likely to be caused by anti-virus software, especially if it is running an Outlook/Exchange plugin or similar. Disabling the plugin should resolve this. Currently, this is a known issue with Avast and AVG software.


The messages I send arrive from different numbers.

  • To enable all your messages to be replied to, and in any order, the messages arrive from one of a many Bulletin numbers. The number it arrives from depends on the network and location of the recipient.


I would like the message to use my mobile number.

  • Unfortunately, this is not possible. You can add a signature to your messages to identify you. See here for more detail.


I receive an "Insufficient Funds" message after I try to send a message.

  • You have either used up you free trial messages or have no funds in your Bulletin account. Please login to check your account and make a payment if neccessary. To login, go to www.bulletin.net and click the login button.


I have closed my account but I'm getting error message from OMS.

  • If you have set up Outlook to use the Mobile Service to forward calendar alerts etc. to mobile as SMS, Outlook will generate an error as you no longer have an active account. To resolve this, ensure that you also remove the service from your Outlook client.
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