Bulletin Mail integrates with a variety of external services in order to look for new messages to push to your mobile device, whenever a new message is found it is processed through the normal Bulletin Mail messaging process of filter rule matching and message routing.
A simple four step configuration wizard is provided to easily configure any of the following types of service:
 | Connection Requirements
All accounts require internet accessible address credentials (hostname, userid, and password) before Bulletin Mail will process the account on a regular basis. All server to server communication from Bulletin Mail uses SSL encryption where available.
Security / Firewall Access
If your desired services are secured behind corporate firewalls, contact your corporate IT department for setting up a firewall pinhole to Bulletin Wireless - all internet traffic from Bulletin Mail comes from the 219.88.240.64/27 IP range. |
Server Errors and the Quarantine Period
It is possible that your external account is not able to be accessed by Bulletin Mail for security or configuration reasons. If your messages are not being picked up from your account check with your IT or email system administrator before contacting Bulletin support.
During the processing of an external service, any exception or problem encountered is logged in the Bulletin Mail system against the service in question and is viewable from the service profile screen.
Whenever Bulletin Mail checks a service that has had a problem within the last hour, it is deemed to be in "quarantine" and is skipped (meaning the service won't be polled for another hour). If 10 or more consecutive errors are recorded for the service (problems reoccurring over the course of ten hours) then the service is disabled and the user is sent an email alerting them to the fact the particular service had problems.
Every time a server is successfully serviced, any recorded errors against it are deleted.
External Account Configuration
- Title
Specifies the "friendly" name associated with your Account address.
- Active
Turns the external checking on/off for this particular account.
- Host
Specifies your server for incoming messages. You can get this information from your Internet service provider or LAN administrator.
- Type
Select the type of Account you are connecting to:
- IMAP
Internet Message Access Protocol - A protocol used to retrieve email messages. Most email clients use either the IMAP or the POP protocol.
- POP3
Post Office Protocol version 3. A messaging protocol commonly used on the Internet. It stores and forwards e-mail to users that log on to the mail server.
- ICAL
An Internet standard for creating and sharing electronic calendaring and scheduling information.
- XMPP
An Internet standard for enterprise instant messaging and presence.
- Logon Name
Specifies your account name. This is usually the same as the part of your e-mail address to the left of the "at" sign ( @ ). For example, the name JohnDoe in JohnDoe@BulletinWireless.net.
Some services require you to use the entire email address. If in doubt please contact the support department of the service you are trying to connect to
- Logon Password
The password for your account.
- Your Name
When you send messages, this name appears in the From field of your outgoing messages.
- Email Address
Specifies the e-mail address that people should use when sending mail to you at this account. The e-mail address must be in the format name@company-for example, JohnDoe@BulletinWireless.net.
 | Bulletin Mail will start to poll newly configured external servers after a period of 10 minutes. |
POP3 and IMAP Email Accounts
POP3 and IMAP email accounts are continually monitored for new, unread messages to push down to your mobile device.
 | Microsoft Exchange
Bulletin Mail does not currently support the native MS Exchange protocol but Exchange can be configured to provide IMAP access. See the following Microsoft Knowledge Base articles dealing with configuring IMAP Virtual Servers for Microsoft Exchange.
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Instant Messaging Accounts
In addition to POP3 and IMAP support, Bulletin Mail provides mobile presence and instant messaging through use of the Jabber Extensible Communications Platform (Jabber XCP) from Jabber Inc. The Bulletin Mail service maintains an SSL encrypted connection to your XMPP instant messaging service, providing an always on WAP based presence to your online community. Incoming XMPP messages are processed and forwarded to your mobile for instant, mobile messaging. Access to your online contacts are also provided through the same WAP composer interface for quick and easy messaging.
For more information about Jabber, XMPP based instant messaging, and working with legacy IM services; read the Jabber User Guide.
Calendering Accounts
Bulletin Mail can be configured to monitor your published ICAL calendar for upcoming event notification.
Syndication Feeds
Bulletin Mail can monitor RSS and Atom feeds for new items to push to your mobile device.
 | This should not be used with high volume feeds unless you want A LOT of messages on your mobile device. Bulletin Mail does not aim to be a general purpose aggregation tool. |
External Accounts
