Widgets and Gadgets FAQ

Content

Sending Messages

How many recipients can I send a message to?

• Each time you send a message you can only send to one recipient. Look at using Bulletin Messenger if you need to send to more.
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Can I see when a recipient received a message on their handset?

• Yes. Although a few networks do not provide the message status information most do and they will be shown with the message in the recent message list
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Can I see when a recipient reads an SMS I sent to them?

• No. Standard SMS does not provide this sort of information, the closest you can get is if the carrier notifies us when the message is received on the handset.
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What networks do the gadget/Widget work with

• The Widget/Gadget has worldwide SMS messaging capability with an emphasis around our development base in New Zealand and Australia.
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How is sending text messages from the Widget/Gadget different from usual text messaging?

• You have the convenience of messaging straight from your desktop.
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How do I send a message to a mobile?

• When you log into the widget/gadget you'll be presented with the main screen for sending messages. Here you simply type the destination number into the 'destination number' field and your message into the 'message text' field and press the send button
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How long can an SMS message be?

• SMS message are restricted to a length of 160 characters.
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Can I send a message to a contact in an address book?

• If you have a Bulletin Messenger account you can use the contacts that are already in your address book
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The Vista Sidebar Gadget won't detach from the sidebar

•  Right Click on the gadget and click 'Detach From Sidebar' in the menu

More information

Do I have to signup again if I already have a Bulletin Messenger account?

• No. You can download the Widget/Gadget and use your Bulletin Messenger username and password to login and start using the Widget/Gadget
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What is international number format?

All numbers used in Bulletin services must be in International Format.

This is a number format that includes the country, carrier and phone numbers without any dialing prefixes (eg 00 or 001) or special characters such as the plus symbol (eg '642111111' not '+642111111').

The Following table shows how some numbers are displayed in international format.

Who do I contact for more information or help?

• If your question has not been answered in this or the User Guide then contact Bulletin Wireless Including the following information
  • Account name - your account name used in the Widget/Gadget or Bulletin Messenger
  • Contact Phone Number (please include Country and time zone so we are able to call you if necessary)
  • Specific details. Clearly state your intention or issue and provide all relevant details. It is better to provide more information than too little and in the process of gathering the information your solution may actually appear without further assistance being required. State what you are trying to do and what you have tried.
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